Green Globe is a prestigious quality seal for an exceptionally well-run, sustainably ‘green’ hotel. Dr. Peter Zimmer, FUTOUR Tourism Consulting and Preferred Partner Green Globe Europe, explains.
How has the topic of sustainability changed for the hotel industry in recent years?
Sustainability is the magic word ...
All posts in category Quality
Green Globe: Certified Sustainability Pays Off
Green Globe is a prestigious quality seal for an exceptionally well-run, sustainably ‘green’ hotel. Dr. Peter Zimmer, FUTOUR Tourism Consulting and Preferred Partner Green Globe Europe, explains.
How has the topic of sustainability changed for the hotel industry in recent years?
Sustainability is the magic word ...
by Dr. Peter Zimmer |
1 comment
1 comment
Posted by Dr. Peter Zimmer on April 16, 2012
http://www.keepingnaturebeautiful.com/green-globe-certified-sustainability-pays-off
“Excellent Service Means Exceeding Customer Expectations”
For me as a salesperson, quality has everything to do with customer advice and customer service. A product can be superior in quality, but if the customer thinks he did not receive professional advice or he is dissatisfied with the products, or the after-sale service was inadequate, then product ...
by Tatjana Drief |
6 comments
6 comments
Posted by Tatjana Drief on April 12, 2012
http://www.keepingnaturebeautiful.com/excellent-service-means-exceeding-customer-expectations
Quality Means Being Responsible
Hotels are committed to protecting the environment. But it’s also about cold, hard facts – for example: energy costs. They are one of the factors with the highest increase in the hotel industry and account for three to five percent of expenses. As a result, hoteliers are committed to ...
by Wilhelm Koenning |
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no comments
Posted by Wilhelm Koenning on April 2, 2012
http://www.keepingnaturebeautiful.com/quality-means-being-responsible
Quality is Contagious
For hotel cosmetics, quality is of the utmost significance. But what exactly does quality mean? In Latin, the word refers to “the constitution” of something. Thus, the initial, neutral meaning of the word indicates the nature of a product or service. Whether a quality is defined as good or ...
by Anett Moritz |
1 comment
1 comment
Posted by Anett Moritz on March 27, 2012
http://www.keepingnaturebeautiful.com/quality-is-contagious
Safety Through Quality
More and more people are developing allergies. ‘Natural’ cosmetics, in particular, must be tested very diligently. For that reason, ADA Cosmetics does more than required by cosmetics regulations.
In Germany alone, the Federal Agency for Consumer Protection and Food Safety registers approximately 30,000 new cosmetic products each year. German cosmetics ...
by Delphine Brune |
4 comments
4 comments
Posted by Delphine Brune on March 20, 2012
http://www.keepingnaturebeautiful.com/safety-through-quality
